Privacy Policy

Last updated: 3/7/2026

1. Introduction

OMenu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu creation platform.

By using OMenu, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Restaurant information (name, address, business details)
  • Email and profile information
  • Payment and billing information
  • Communication preferences

2.2 Menu Content

We collect and store the content you create using our service, including:

  • Menu items, descriptions, and pricing
  • Restaurant logos and food images
  • Category organization and menu structure
  • Custom branding and design elements

2.3 Usage Information

We automatically collect certain information about your use of our service:

  • Usage patterns and feature interactions
  • Performance data and error logs

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our digital menu creation service
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our service
  • Payment Processing: With payment processors to handle transactions
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account information is retained while your account is active
  • Menu content is retained until you delete it or close your account
  • Payment information is retained as required by law
  • Usage data is retained for service improvement and analytics

You may request deletion of your data at any time, subject to legal requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic service functionality
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences
  • Security Cookies: Help protect against fraud and abuse

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

9. Third-Party Services

Our service may integrate with third-party services, including:

  • Payment processors (Stripe)
  • Email service providers
  • Analytics and monitoring services
  • Cloud storage and hosting providers

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, in accordance with applicable data protection laws.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices within our service

Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@omenu.com
Subject Line: Privacy Policy Inquiry

This Privacy Policy is effective as of the date listed above and applies to all users of OMenu services.